At Krazy Horse we pay great attention to what our customers think of their experience with us.
With the consent of each customer we take a collection image for our social media pages and every now and again we receive a lovely up date from them, here are a few.
"My two son's George (19) and Harry (17) are both car nuts and George has been banging on about a Morgan 3-Wheeler since he was 15 years old. I'm 58 and in the lucky position of having sold my business which I started in 1986 and decided "I can't take it with me" so I would splash out on some real fun with my two boys.
We headed off down to Krazy Horse from our home in Leicester, both boys up early, just like Christmas day. By the time we arrived at the Krazy Horse show room, the excitement had reached fever pitch. Now for the M3W, as soon as you walk in to the showroom you can smell the passion for petrol. Dan was sitting at his desk with a grin like a naughty schoolboy and my lads were trapped in a sweet shop with their eyes wide open. George was desperate for a drive in the M3W and so was Dan!! Off they went to the most infectious soundtrack you can imagine. They were gone for what seemed a lifetime to me. I started to wonder if George had stolen the car and left Dan in a ditch somewhere. Eventually they came back and it was my turn!!! Dan was brilliant, he was so calm about us testing the car, we had three drives in her and then went off for a hearty full English at the Krazy Horse diner, which in itself is a great experience.
Feeling very full, we expected to see Dan slumped over his desk given the barrage of questions he had fielded from the boys. No, he was now surrounded by more customers and he hadn't even had lunch. "Just one more drive" said George, Dan was more than happy to oblige. At no point was there any pressure to place an order, I think Dan knew by the permanent grin on our faces that we were hooked.
We enjoyed the day so much, we ended up ordering 3 cars from Dan. So I guess his efforts paid off for him and I had the best experience I have ever had at a car dealership. Though I think that is the secret of Krazy Horse, it isn't a car dealership, it is a place to enjoy everything that is good about service and a premium British product. Well done for creating such a wonderful destination. The two-hour drive home was very quiet, both boys fast asleep from the fresh air and excitement of the day!
I have since taken delivery of one of the M3W cars and I can tell you that the service follows through to aftersales as well. What a refreshing change. You guys have a great business model and I hope we are doing business together for many years to come.
"I would like to thank the excellent professional service of all the staff at Krazy Horse. They are patient, helpful and friendly. I recommend using them should you wish to buy Indian motorcycles or other products.
Regarding Indian motorcycles:
I have been riding bikes since the age of 12, well OK, 16 on the road! That is now 56 years. I have ridden and owned most English, Italian and German bikes, new and old. I have ridden over most of Europe, SE Asia and the Americas. More recently I turned to Harley Davidsons, due to being an old geezer and being impressed by their reputation and image. They are decent bikes with character. However, in the last year or so, I have been hearing a lot about Indians. Now a proud owner of a Scout, I realise what I've been missing. This bike has all the character of a Harley, but adds the modernity of other makes. In other words, the best of 2 worlds.
I can now think my way round corners, through heavy traffic and it's almost like the Scout knows what I'm thinking. It doesn't keep asking me questions like a Harley! One other nice bonus is that it's about 75 kgs lighter than my last Harley, so much easier to push around. Incidentally, I have had loads of compliments, far more than for the Harleys. Folks really like the look of the Scout. Just outside Krazy Horse today, a guy popped his head out the car window and said "I've fallen in love with your bike, I want one".
Buy an Indian, you won't regret it."view the Indian range here